Overview
The Overview tab surfaces the key patterns across all your interviews: the questions your agent asked most often and how participants answered them. You get this read automatically, without asking.Overview becomes available once a study reaches 100 interviews, the point where patterns become reliable.
Ask Pillow
Ask Pillow answers questions about your data in plain language, grounded in your interviews, with source references you can click to read the original transcript. Where Overview shows the patterns it found, Ask Pillow answers the specific questions you bring.Summaries and grades
Every interview is summarized into a headline and a few key points, and graded for how rich its responses are. The strongest interviews get an A or A+ badge, so you can find them in the list. See Review interviews.Further reading
Ask Pillow about your data
Put Overview and Ask Pillow to work.
When to analyze
Best practices for timing your analysis.
Review interviews
Read individual interviews in detail.
Track issues
See bugs and requests clustered across interviews.