- Native SDKs let you embed Pillow studies directly in your iOS and Android apps.
- Identify users and set custom properties so studies reach the right audience segments.
- Control when and how studies appear with presentation options like skipping already-seen studies or forcing a fresh session.
- Track study lifecycle events — know when a study is presented, completed, skipped, or fails to load.
- Install via Swift Package Manager on iOS or Maven Central on Android.
- Pillow now automatically detects bugs and issues mentioned during interviews and clusters them across conversations.
- Browse issue clusters in the new Issues tab with priority levels, verbatim participant quotes, and conversation counts.
- Attach up to four images per goal to give the Study Builder and Research Agent multimodal context — share screenshots, mockups, or reference visuals alongside your text.
- Participants can now send voice messages during interviews instead of typing.
- Voice messages are automatically transcribed so you can read them alongside text responses.
- Play back original audio recordings from the conversation transcript.
- Export any Research Chat conversation to PDF.
- Export any Research Chat conversation to Notion.
- Ask the Study Builder to update agent settings, outreach messages, persona attributes, and interview depth directly in the conversation.
- See inline previews of every change the builder makes, and click to review the full details.
- Drag-and-drop goals editor with inline editing, custom goal creation, and suggested choices above the chat input.
- A background quality judge now evaluates your goals and notes, surfacing warnings when something looks off.
- Research Chat answers can now include QA distribution charts as inline evidence.
- Share Research Chat conversations and individual messages via a link.
- Choose between organization-only or public visibility, with optional expiration.
- Control response length in Research Chat with Concise and Detailed modes.
- Concise mode produces tight summaries while still performing thorough analysis.
- Choose your preferred style once, and it persists across your chat session.
- Translate conversation transcripts into your preferred language from the conversation view.
- Read translated text inline while keeping the original messages available.
- Narrow Research Chat analysis by metadata like locale, country, device, and custom fields.
- Discover available metadata values before filtering to focus answers on the right audience segment.
- The Study Builder agent can now take notes to guide AI interviews.
- Use notes to give extra context the AI should keep in mind during conversations.
- We redesigned conversations to make them easier to read.
- Reopening an older Research Chat now shows the conversation as expected.
- You can now filter conversations by locale.
- Sensitive-data detection was updated to reduce false positives.
- You can now choose a default locale for outreach messages.
- Each conversation now gets an AI-generated summary with a headline and key bullet points.
- Hover over any conversation to preview its summary at a glance.
- Ask questions about your study data and get AI-generated answers in a new chat interface.
- Insights are grounded in your actual conversations with source references.
- A small-sample banner warns you when data is limited so you can interpret results with the right context.
- Personally identifiable information (PII) is now automatically detected and can be redacted from conversation transcripts and insights.
- Redacted content appears as styled labels instead of raw markers, making transcripts easier to read.
- A new depth slider lets you choose between four interview styles: Express, Quick, Balanced, and Deep.
- Each level adjusts how many questions and follow-ups the agent asks, from fast broad coverage to thorough exploration.
- Introduced a new Study Builder with AI-powered goal generation.
- Guided setup makes it faster to turn objectives into actionable studies.
- Improved launch flow clarity so teams can go live with confidence.
- Insights now include fuller conversation context and study metrics.
- Preview chats directly from the test & launch page before sharing.
- Study tables and stats are clearer at a glance.
- Copy updates make settings and workflows easier to understand.
- Duplicate studies to reuse settings and move faster.
- Integration links are clearer with live mode guidance built in.
- Conversation selection and Safari form behavior are more reliable.