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A study is a structured interview program powered by your Researcher Agent. You define what you want to learn, and your agent conducts interviews with your users to gather insights.

Study components

A study is built from these elements:
ComponentDescription
GoalsThe questions you want answered, what you’re trying to learn from users
PersonaWho you want to interview (demographics, behavior, attributes)
AgentYour Researcher Agent’s personality (name, gender, look, tone, reveal policy)
OutreachThe first message users see when they open the study link
RewardAn optional incentive your agent offers participants for completing the interview
Interview depthHow many questions and follow-ups the agent asks (Express, Quick, Balanced, or Deep)

Study statuses

A study moves through different statuses during its lifecycle:
StatusDescription
DraftBeing configured. Not accessible to users.
TestingTest mode active. Interviews are excluded from insights.
LiveCollecting real responses. Interviews contribute to insights.
EndedTerminated. Read-only, no new interviews.
Once a study is Ended, it can’t be reactivated.

Deleting a study

You can permanently delete one or more studies from the study table.
1

Select studies

In the study list, check the box next to the studies you want to delete.
2

Click Delete

Click the Delete button in the toolbar that appears at the bottom of the screen.
3

Confirm deletion

Review the confirmation dialog and click Delete to proceed.
If any selected studies are currently Live or Testing, the dialog warns you before proceeding.
Deleting a study permanently removes all its data, including interview history. This action cannot be undone.

Key metrics

Each study tracks important metrics:
  • Opens: how many people started an interview
  • Interviews: how many people replied at least once
  • Reply rate: Interviews ÷ Opens, as a percentage
These metrics help you understand how effectively your study is reaching and engaging users. See Browse and filter studies to sort and filter by them.

What’s next

Create a study

Learn how to set up your first study.

Test vs. live mode

Understand when to test and when to go live.

Broadcast your study

Share your study link with users.

Target SDK audiences

Automatically launch studies to specific user cohorts.

Interviews

Understand how agent interviews work.