Study components
A study is built from these elements:Study statuses
A study moves through different statuses during its lifecycle:
Once a study is Ended, it can’t be reactivated.
Deleting a study
You can permanently delete one or more studies from the study table.1
Select studies
In the study list, check the box next to the studies you want to delete.
2
Click Delete
Click the Delete button in the toolbar that appears at the bottom of the screen.
3
Confirm deletion
Review the confirmation dialog and click Delete to proceed.
Key metrics
Each study tracks important metrics:- Opens: how many people started an interview
- Interviews: how many people replied at least once
- Reply rate: Interviews ÷ Opens, as a percentage
What’s next
Create a study
Learn how to set up your first study.
Test vs. live mode
Understand when to test and when to go live.
Broadcast your study
Share your study link with users.
Interviews
Understand how agent interviews work.