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Invite teammates by email so they can build studies and read results with you. Every member has one of two roles, Admin or Member.

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Roles

Both roles have the same rights on studies and results, the organization’s Settings tab, Pillow.md, and the Usage tab. They differ here: Only admins receive trial and plan usage emails. When a payment fails, members see a prompt to ask an admin to update billing.

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Invite members

1

Open the invite dialog

In the app sidebar, click Organization, then click Invite members in the page header.
2

Add email addresses

Separate addresses with commas, semicolons, or spaces.
3

Choose a role and send

If you’re an admin, pick Member or Admin under Role. Invitations from members are always for the Member role. Click Invite.
Each invitee receives an email. They sign in, or create a Pillow account, to join. Until then, they appear under Pending invitations on the Members tab with the role they were invited with.

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Change a member’s role

You need the Admin role. On the Members tab, pick Admin or Member in the member’s role menu. The change applies right away. You can’t change your own role: ask another admin.

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Remove a member

You need the Admin role. On the Members tab, open the member’s actions menu (…) and click Remove member. They lose access to the organization and its studies right away. The studies they created stay in the organization. To bring them back, invite them again. You can’t remove yourself. To leave, see Leave an organization.

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Revoke an invitation

On the Members tab, find the invitation under Pending invitations and click Revoke. The invitation link stops working. Admins can revoke any invitation.

Manage billing

The admin-only Billing tab.