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Persona attributes give your agent context about who it’s interviewing, so the conversation stays relevant to that audience.
Persona is optional. Attributes give the agent context but don’t restrict who can participate.

Adding attributes

  1. In the study builder, click Persona in the right sidebar
  2. Click Add attribute
  3. Enter an attribute name (e.g., “Age”) and value (e.g., “25-45”)
  4. Add more attributes as needed

Editing and deleting

  • Edit: Click on any attribute name or value to modify it inline
  • Delete: Hover over an attribute and click the trash icon

Duplicate key handling

If you add an attribute with a key that already exists (case-insensitive), the existing attribute is updated instead of creating a duplicate. For example, adding “age: 30-45” when “Age: 25-35” exists updates the existing entry.

Formatting guide

Attributes are flexible. Use whatever format makes sense for your study:
KeyExample values
age25-45, 18+, 65+
locationUS, California, San Francisco
planfree, premium, enterprise
tenure<1 month, 1+ years
rolemanager, developer, designer
You can use any attribute relevant to your study. These are just common examples.

How personas affect interviews

Your agent receives the persona as background on who it’s interviewing. Use it for context the agent can’t pick up from the conversation, like segment, plan, or tenure. It doesn’t change the agent’s tone or which questions it asks; those come from your Agent and Interview Depth settings.

Best practices

Pick attributes that help answer your study questions, and use concrete values instead of vague labels:
Less effectiveMore effective
young18-25
new useraccount age < 30 days
heavy user10+ sessions/week

What’s next

Customize outreach

Write engaging opening messages.

Multi-language study

Reach users in their preferred language.