> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trypillow.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Usage

> Track interview volume, your included allowance, and overage costs.

The **Usage** tab shows how many interviews your organization has collected, how that compares to your allowance, and what you've spent.

## Open the Usage tab

1. Click **Organization** in the sidebar.
2. Go to the **Usage** tab.

## During your free trial

While you're on the free trial, the top of the tab shows your trial allowance:

* **Engaged conversations**: how many trial interviews you've used
* **Remaining in trial**: how many you have left
* **Trial progress**: a bar showing usage against your trial limit

Only **live, engaged conversations** count toward the trial. Test interviews never count.

<Note>
  When you reach your trial limit, the tab shows **Free trial ended**. Upgrade on the [Billing](/account/billing) tab to keep collecting interviews.
</Note>

## On a paid plan

Once you're on a plan, the tab shows your **current billing period**:

* **Total interviews**: interviews collected this period
* **Included allowance**: a progress bar against the interviews included in your plan, with the date your allowance **renews**
* **Overage interviews**: interviews beyond your included allowance
* **Overage cost**: what those extra interviews cost at your plan's overage rate

## What counts as a billed interview

A billed interview is a **live** interview with at least **two participant answers**. Short or abandoned interviews and all test interviews are never billed.

## Daily and per-study breakdown

Below the summary, two charts help you spot trends:

* **Daily breakdown**: interviews per day across the period you pick (last 7 days, last month, last 3 months, or last 6 months)
* **By campaign**: interviews broken down by study

## What's next

<CardGroup cols={2}>
  <Card title="Billing" icon="credit-card" href="/account/billing">
    Manage your plan and payment method.
  </Card>

  <Card title="Create a study" icon="plus" href="/guides/create-study">
    Start a new study.
  </Card>
</CardGroup>
